Customers are central to our business. Each customer has unique requirements and hearing them out is important to personalize our services to them. We have a dedicated customer service department to listen to our customers and provide them with timely assistance.

As one of the leading port agents and marine services providers in UAE ports, we strive to excel in our services. From a state-of-the-art fleet to timely delivery to the highest safety standards, we continuously improve our services through meticulous planning and attention to detail.

We have a vast global network which enables us to establish seamless connectivity between ports worldwide. Also, through this large network, we are able to ensure that you receive our services anywhere with efficiency and on time.

One of the biggest challenges in marine operations is getting approval from concerned authorities. Our history of running the marine business in total compliance with the law has helped us be on good terms with concerned authorities. This reciprocates in getting quick clearance from authorities and ensuring deliveries to our clients faster than the competitors.

All staff employed with us are well-experienced, dedicated and skilled. This enables us to offer highly professional services to our clients.

From the moment you order our service, we’ll keep you in the loop. Our real-time updating and reporting will help stay up-to-date on the current status of your vessel. Moreover, with our state-of-the-art tracking technology, you can have live updates about the estimated time of service delivery and other key information that may concern you.

We take pride in our staff’s in-depth overview of ports and terminals. Each port has its own complexities and intricacies with its functioning. During port-to-port services, these differences mean a lot. Our understanding of this enables us to offer unparalleled and tailored services to our clients.

100% accurate and error-free documentation is essential to ensure that your vessel and cargo get quick customs and port and terminal clearance and won't face any legal issues. We will take care of all documentation works including coast guard clearance, immigration clearance, port state control clearance, bills of lading, customs clearance, packing lists, invoices, shipping docs and other paperwork ensuring legal compliance and reducing delays.

At TransCap Shipping Line LLC, we are determined to avail of cost-effective port agency solutions to all types of vessels and sizes of businesses. We fully understand your budget constraints and design leveraged services that come within your logistics budget.